Senior Outlet Staff

Express Quick Sentosa · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 8.000.000 per month
Express Quick Sentosa is looking for a dynamic and experienced Senior Outlet Staff to join our team in Pontianak, Kalimantan Barat. In this role, you will be responsible for managing and maintaining our outlet operations to ensure a high level of customer satisfaction. You will work closely with the management team to implement and enforce company policies and procedures. If you are passionate about retail and have a strong desire to excel, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Manage and supervise daily outlet operations to ensure smooth and efficient service delivery.,Maintain a clean and well-organized outlet environment to enhance customer experience.,Handle customer inquiries and complaints professionally and promptly.,Monitor and control inventory levels to ensure stock availability and prevent overstocking or stockouts.,Train and develop junior staff to ensure high standards of service and performance.,Assist in the preparation and presentation of daily, weekly, and monthly sales reports.,Participate in inventory counts and audits to ensure accuracy and compliance with company policies.,Ensure compliance with all health and safety regulations and company policies.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a similar role in the retail or hospitality industry.,Proven track record of excellent customer service skills.,Strong leadership and team management abilities.,Good communication and interpersonal skills.,Familiarity with inventory management and POS systems.,Ability to work well under pressure and meet tight deadlines.,Willingness to travel and work in different outlet locations as required.,Bachelor's degree in Business Administration, Retail Management, or a related field is a plus.

🛠️ Keahlian

Retail managementCustomer serviceTeam leadershipInventory managementPOS systemsSales reportingHealth and safety compliance
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