IT Support Specialist - Join Green Energi Utama in Malang!

Are you passionate about technology and eager to support a dynamic team in the renewable energy sector? Green Energi Utama is seeking a skilled IT Support Specialist to join our growing team in Malang, Jawa Timur. This is an exciting opportunity to contribute to a company that is at the forefront of renewable energy solutions, while also gaining valuable experience in a supportive and innovative environment.

As an IT Support Specialist at Green Energi Utama, you will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of our IT infrastructure. You will work closely with our team to troubleshoot and resolve technical issues, install and configure software and hardware, and provide training to new employees. This role offers a unique chance to merge your technical skills with a mission to create a sustainable future.

📋 Tanggung Jawab Pekerjaan

• Provide technical support and assistance to employees, ensuring the smooth operation of IT systems and infrastructure.
• Troubleshoot and resolve technical issues, including hardware, software, and network problems.
• Install, configure, and maintain software and hardware, including desktop computers, laptops, and peripherals.
• Assist with the setup and configuration of new employees' workstations and provide training on IT policies and procedures.
• Monitor and maintain the performance of our IT systems, ensuring they meet the needs of our business.
• Collaborate with the IT team to implement and maintain IT security measures, including firewalls, antivirus software, and data backup systems.
• Document and maintain IT-related information, including troubleshooting steps, software licenses, and hardware inventories.
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our IT infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support, with a strong understanding of hardware, software, and network systems.
• Familiarity with IT support tools and software, including ServiceNow, Jira, and remote desktop tools.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Knowledge of IT security best practices and procedures.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator are a plus.
• Fluency in both English and Indonesian languages is a plus.

🛠️ Keahlian

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